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Need help with a computer problem or data issues? 

IT Solutions Zambia provide personal computer services in the following areas:

 

  • Troubleshooting (boot up issues, unresponsive systems, resolve failed upgrades)

  • Data Recovery

  • Database Design

  • Cybersecurity advice​

+260 968872025 

+260 972881212

Welcome to

IT Solutions Zambia

Services

Computer errors, Computer crash, troubleshoot

Troubleshooting

IT Solutions Zambia provide a personalised troubleshooting approach to solve:

  • System performance issues

  • Boot up problems

  • Resolve failed updates

  • Software and driver solutions

  • General computer troubleshooting

Often the easiest solution is to reformat and start again but this can result in the loss of important files and information as well as having to reinstall apps and programs that you may no longer have the installation media for. A reformat will never be undertaken without trying to solve the problem first and only then after consulting with the customer.

Recover data from computer media

Data recovery

IT Solutions Zambia provide a flexible and effective approach with the customer in mind because your data is important.

​I provide:

  • Quick partial recovery

  • ​Specific data recovery

  • Total data recovery

  •  System backup

The process includes an evaluation stage to ensure the customer is satisfied with the potential outcome. Turnaround times depend on complexity of the data recovery procedure and the amount of data to be recovered. 

Do not use the drive that is to be recovered. Doing so will severely affect the success of any recovery operation as data may be overwritten. This is extremely important.

Access and SQL database design

Database design

IT Solutions Zambia can design database solutions in both access and SQL or a combination of both with an Access front end and SQL back end on a SQL server.

The benefits are:

  • Efficient data analysis with reports

  • Multi user access

  • Data backup

The database can be tailored to suit the requirements of the customer and reports created for a number of different requirements. As well as the implementation of an audit trail to track user changes to any data including deletion of records. 

Cybersecurity advice

CyberSecurity

IT Solutions Zambia can provide advice on cybersecurity both personal and in the workplace.

In today's online environment it is  not a case of if but when you will experience a cybersecurity incident.

That can include:

  • Virus infections

  • Data loss

  • Data theft

  • Ransomware attacks

  • Financial losses

Best practice is to employ a multilayered approach, don't just rely on your anti-virus software to protect you. It won't. The human element is generally the weakest link, nearly all major security breaches the world over have been initiated through phishing attacks.

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